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GoDaddy DNS Setup Guide

Configure MX and SPF records for domains managed through GoDaddy.

Note: GoDaddy's interface may vary slightly between legacy and new dashboard views.

Goal

Add MX records pointing to mx1.kachaw.com (priority 10) and mx2.kachaw.com (priority 20), plus an SPF TXT record.

Step 1: Access DNS Management

  1. Log in to GoDaddy Account
  2. Navigate to "My Products" → "Domains"
  3. Click the DNS button next to your domain

Tip: If using the new dashboard, look for "Domain Manager" in the sidebar.

Step 2: Delete Default MX Records (If Present)

  1. Scroll to the "MX (Mail Exchange)" section
  2. Click the pencil icon to edit
  3. Remove any existing MX records by clicking the trash can icon
  4. Click "Save"

Important: GoDaddy often pre-configures MX records for their email services. These must be removed first.

Step 3: Add Custom MX Records

Primary MX Record:

  1. In the MX section, click "Add"
  2. Enter these values:
    • Host: @
    • Points to: mx1.kachaw.com
    • Priority: 10
    • TTL: 1 Hour (default)
  3. Click "Save"

Secondary MX Record:

  1. Click "Add" again
  2. Enter:
    • Host: @
    • Points to: mx2.kachaw.com
    • Priority: 20
  3. Click "Save"

Step 4: Add SPF TXT Record

  1. Scroll to "TXT (Text)" records
  2. Click "Add"
  3. Enter:
    • Host: @
    • TXT Value: v=spf1 a:spf.kachaw.com ~all
    • TTL: 1 Hour
  4. Click "Save"

Note: GoDaddy automatically adds quotes around TXT values - don't include them manually.

Step 5: Verify Changes

  • Changes typically propagate within 30 minutes but may take up to 48 hours globally
  • Verify using:

GoDaddy-Specific Notes

  • Email Forwarding: Disable under "Forwarding" in domain settings if not using GoDaddy email
  • DNS Propagation: Faster if you lower TTL values before making changes
  • API Access: Available for enterprise customers via GoDaddy Developer API

Troubleshooting

  • Records not saving? Check for duplicate @ records in other sections (CNAME, A records)
  • Email not working? Ensure no conflicting MX records exist in "Email" tab
  • Propagation delays? Contact GoDaddy Support with your domain name and record details
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